Help On Mobile Apps

How to Download

1. The Straits Times iPhone App

  1. Go to the Apple App store on your iPhone.
  2. Type "The Straits Times for iPhone" to search for The Straits Times app.
  3. After you have successfully downloaded The Straits Times app onto your iPhone, tap on The Straits Times app icon to launch the app.
  4. Tap on "Login", key in your existing username or email address and password.

2. The Straits Times iPad App

  1. Go to the Apple App store on your iPad.
  2. Type "The Straits Times for iPad" to search for The Straits Times app.
  3. After you have successfully downloaded The Straits Times app onto your iPad, tap on The Straits Times app icon to launch the app.
  4. Tap on "Login", key in your existing username or email address and password.

3. The Straits Times Android App

  1. Please proceed to the Google Play Store on your Android Smartphone.
  2. Type "The Straits Times" to search for The Straits Times app.
  3. Download "The Straits Times" app onto your Android Smartphone.
  4. Login with your username or email address and password.

4. Lianhe Zaobao PDF App for iPad

  1. Go to the Apple App store on your iPad.
  2. Type "联合早报” or "Lianhe Zaobao" or "zaobao" to search for The Lianhe Zaobao app.
  3. After you have successfully downloaded the Lianhe Zaobao app onto your iPad, tap on the Lianhe Zaobao app icon to launch the app.
  4. Tap on "Login", key in your existing username or email address and password.

5. Lianhe Zaobao Web App for iPad and Android tablet

  1. Open your browser.
  2. Go to www.zaobao.com.sg/webapp
  3. Click "Add to homepage" on top of the page.

6. The Business Times iPhone App

  1. Go to the Apple App store on your iPhone.
  2. Type "Business Times for iPhone" to search for The Business Times app.
  3. After you have successfully downloaded The Business Times app onto your iPhone, tap on The Business Times app icon to launch the app.

7. The Business Times iPad App

  1. Go to the Apple App store on your iPad.
  2. Type "Business Times for iPad" to search for The Business Times app.
  3. After you have successfully downloaded The Business Times app onto your iPad, tap on The Business Times app icon to launch the app.

8. The Business Times Android App

  1. Please proceed to the Google Play Store on your Android Smartphone.
  2. Type “Singapore Press Holdings BT” to search for The Business Times app.
  3. Download “The Business Times” app onto your Android Smartphone.
  4. Login with your username or email address and password.

9. Berita Harian iPhone App

  1. Pergi ke stor App Apple menggunakan iPhone anda.
  2. Taip "Berita Harian for iPhone" dan laksanakan pencarian untuk app Berita Harian.
  3. Selepas memuat turun app Berita Harian dengan berjaya ke iPhone anda, sentuh ikon app Berita Harian untuk melancarkan app itu.
  4. Sentuh "Login" atau "Log masuk", isikan nama pengguna yang sedia ada atau alamat e-mel dan kata kunci.

10. Berita Harian iPad App

  1. Pergi ke stor App Apple menggunakan iPad anda
  2. Taip "Berita Harian for iPad" dan laksanakan pencarian untuk app Berita Harian.
  3. Selepas memuat turun app Berita Harian dengan berjaya ke iPad anda, sentuh ikon app Berita Harian untuk melancarkan app itu.
  4. Sentuh "Login" atau "Log masuk", isikan nama pengguna yang sedia ada atau alamat e-mel dan kata kunci.

11. Berita Harian Android App

  1. Tuju ke stor Google Play menggunakan telefon bijak Android anda.
  2. Taip "Berita Harian" dan laksanakan pencarian untuk app Berita Harian.
  3. Muat turun app Berita Harian ke telefon bijak Android anda.
  4. Login atau Log masuk menggunakan nama pengguna atau alamat e-mel dan kata kunci anda.

App FAQ

1. I have forgotten my password.

For The Straits Times and The Business Times

  1. Go to http://sphreg.asiaone.com/RegAuth2/enLogin.html
  2. Under “Password Help”, click on the “Remind Me” button.
  3. Type in your username and the email address where you would like to receive your new password.

For Lianhe Zaobao

  1. Go to http://sphreg.asiaone.com/RegAuth2/zhPasswordChallenge.html
  2. Type in your username and the email address where you would like to receive your new password.


OR

For The Straits Times, email stics@sph.com.sg

For Lianhe Zaobao, email zbocs@sph.com.sg

For The Business Times, email btocs@sph.com.sg

Alternatively, call our customer service officer at 6388 3838.

2. I have forgotten my username to access the app.


For The Straits Times, email stics@sph.com.sg

For Lianhe Zaobao, email zbocs@sph.com.sg

For The Business Times, email btocs@sph.com.sg

Alternatively, call our customer service officer at 6388 3838.

3. I am unable to login to additional devices (exceed the number of devices for concurrent access)

  1. Launch the app from any of the devices
  2. Go to “Settings”
  3. Tap on the option "Devices"
  4. Tap on the logout button next to the displayed name
  5. Login to another device
Note: In the event that you are changing your smartphone/tablet, please logout from the app first. Deleting the app does not log you out from the app.


OR

For The Straits Times, email stics@sph.com.sg

For Lianhe Zaobao, email zbocs@sph.com.sg

For The Business Times, email btocs@sph.com.sg

Alternatively, call our customer service officer at 6388 3838.

4. Speed of downloading the PDF version is slow

  1. Close the application by pressing the button of your iOS device once.
  2. Double press the button to bring up the multi-tasking view.
  3. Locate the app icon at the bottom and hold it until the icon jiggles.
  4. Tap the on the icon to close the app.
  5. End the process by tapping the main screen and launch the app again.


If the problem persists,

For The Straits Times, email stmobile@sph.com.sg

For Lianhe Zaobao, email zbocs@sph.com.sg

For The Business Times, email btmobile@sph.com.sg

5. The app keeps crashing while I am reading

  1. Locate the app icon and tap and hold it until it jiggles.
  2. Delete the app by tapping on the icon.
  3. Re-install the app from iTunes.


If the problem persists,

For The Straits Times, email stmobile@sph.com.sg

For Lianhe Zaobao, email zbocs@sph.com.sg

For The Business Times, email btmobile@sph.com.sg

6. Advertisements keep popping up while I am reading.

For The Straits Times online edition, email stics@sph.com.sg

For Lianhe Zaobao online edition, email zbocs@sph.com.sg

For The Business Times online editio, email btocs@sph.com.sg

For The Straits Times smartphone or iPad edition, email, email stmobile@sph.com.sg

For Lianhe Zaobao iPad edition, email, email zbocs@sph.com.sg

For The Business Times smartphone or iPad edition, email btmobile@sph.com.sg

7. More information on The Straits Times App